California Residents, Your Privacy Rights

Controlling Your Personal Information

Privacy rights vary by country, state, and province. California law provides certain additional privacy rights to eligible California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

The rights and request process described on this page are intended for California residents seeking to exercise rights available under the CCPA.

My Senior Service LLC, doing business as Approved Senior Network® ("ASN," "we," "us," or "our"), takes your privacy and the protection of your personal information seriously.

This request process applies to personal information collected through ASN's websites and related online properties, including:

• ApprovedSeniorNetwork.com
• ASNHomeCareMarketing.com
• CareAcrossAmerica.info
• HomeCareMarketingNews.com
• Related landing pages, directories, client profile pages, forms, blogs, podcasts, videos, newsletters, downloadable resources, and other online properties operated by ASN

The information you provide to ASN is voluntary. However, certain personal information may be necessary for us to provide requested information, resources, communications, marketing services, directory connections, or other Services.

Your California Privacy Rights

Subject to applicable law and certain exceptions, California residents may have the right to:

• Know whether ASN collects or processes their personal information
• Request information about the categories of personal information ASN collects
• Request access to specific pieces of personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information about the categories of sources from which personal information was collected
• Request information about the business or commercial purposes for collecting or using personal information
• Request information about the categories of third parties to whom personal information was disclosed
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information
• Receive equal service and not be unlawfully discriminated against for exercising privacy rights

Submit a Request About Your Personal Information

To exercise an applicable privacy right, please provide the contact information you previously submitted through one of ASN's websites, forms, communications, or Services. This information helps us verify your identity and locate personal information associated with you in our systems.

When you contact us to exercise a right, the information you provide is used to:

• Verify that you are the person associated with the request
• Locate relevant information in ASN's systems
• Understand which privacy right you are exercising
• Prevent fraudulent or unauthorized requests
• Respond to your request as required by applicable law

Please provide complete and accurate information.

If we cannot reasonably verify your identity or locate information associated with your request, we may be unable to complete the request. We may contact you for additional information when reasonably necessary.

You are not required to provide more personal information than is reasonably necessary for us to verify and process your request.

Email your request to support@asnsupport.com with the subject line California Privacy Request, and include:

• Your full name
• Your email address
• Your telephone number
• Your California residency
• The ASN website, form, or Service involved
• The privacy right you wish to exercise
• Any additional information that may help us locate your records

You may also reach us by telephone at 888-404-1513 or by mail:

My Senior Service LLC DBA Approved Senior Network® 3605 Broad Street, Saint Charles, MO 63301

We may verify your request by matching the information you provide with information already maintained in our systems.

In limited circumstances, we may request additional verification information. Please do not send a government-issued identification document unless ASN specifically requests it and provides secure instructions for doing so.

ASN will respond to verified requests within the time required by applicable law. If additional time is reasonably necessary and legally permitted, we will notify you.

Authorized Agents

You may designate an authorized agent to submit a California privacy request on your behalf.

We may require:

• Written proof that you authorized the agent to act for you
• Verification of your identity
• Direct confirmation that you authorized the request
• A valid power of attorney or other legally sufficient authorization

An authorized agent should identify the request as an Authorized Agent Request and provide information sufficient for ASN to evaluate the authorization.

Requests Involving an ASN Client

ASN provides marketing, website, advertising, customer relationship management, and related services to home care agencies and other senior care organizations.

In some situations, ASN processes personal information on behalf of one of its clients. In those circumstances, the client may control the personal information and determine how it is used.

If your request concerns information controlled by an ASN client, we may:

• Refer you to the applicable client
• Forward your request to the client
• Assist the client in responding
• Inform you that the request must be submitted directly to the client

Opting Out of Sale, Sharing, or Targeted Advertising

ASN does not sell directly submitted consumer names, email addresses, telephone numbers, or care-request information to data brokers or unrelated companies for money.

However, some advertising and analytics technologies may involve the disclosure of online identifiers, device information, or internet activity in a manner that California law may define as "selling" or "sharing."

California residents may request to opt out of the sale or sharing of applicable personal information by:

• Using the privacy-preference tool available on the applicable ASN website
• Enabling a qualifying Global Privacy Control signal
• Contacting ASN using the information above

Cookie and browser-based opt-out choices may apply only to the browser and device used to submit the request.

Nondiscrimination

ASN will not unlawfully discriminate against you for exercising a right available under the CCPA.

Exercising a privacy right will not result in:

• Denial of goods or services
• Different pricing or rates
• A different level or quality of service
• Retaliation for exercising your rights

ASN may be unable to provide a particular Service when the personal information at issue is reasonably necessary to provide that Service.

Questions

You may review our complete Privacy Policy for additional information about how ASN collects, uses, discloses, retains, and protects personal information.

For questions about this page or your privacy rights, contact:

Email: support@asnsupport.com Telephone: 888-404-1513