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How to ask for Google reviews the right way

Short video · November 6, 2026

The FTC prohibits fake reviews and rewarding only positive ones. Ask every family when care is going well, make it one tap, and reply carefully to every review.

What this video covers

There is a federal rule about reviews, and some agencies are breaking it without knowing.

The FTC has rules against fake reviews and against rewarding people only for positive ones. So no gift cards for five stars, and no writing reviews for families. What does work: ask every family when care is going well, make it one tap with a direct link, and ask in person and by text, not just by email. Then reply to every review, carefully, without sharing anything about the client's care. Have your compliance person approve your reply templates.

The full review guide is at asnhomecaremarketing.com/reviews.

The full answer

How to ask for reviews (and what the FTC rule means for home care)

Read the guide

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